At some point in our lives, many of us will require the service of a carer or care service, either for ourselves or a loved one. Despite this, many people know very little about using and hiring a carer and have to learn as they go. On this page we will go into some detail on what can be offered and what to expect.

Homecare is a home-based service for people who are aging, have disabilities, are suffering from a long-term illness who require support with daily living.

Homecare allows individuals to live independently in their own home, where without support they would require residential care. Whilst there is a need for Residential and Nursing Care Homes, we firmly believe that everybody has the right to choose, and if they wish to be cared for at home, then they should be allowed to stay at home.

We have collated some information to help you understand what will happen when you or a loved one receives care services. If there is anything you are unsure of that has not been included, please use the contact page of the website, and send us a message.

Hopefully, when you contact us to discuss a package of care you will know roughly what it is you require. This will include how many visits a day, or week, at what time and for the duration of each visit

We offer total flexibility with our care packages. If, as we progress, you require more or less care, the package can be changed immediately.

Some people have a larger package to start with, to 'cover all bases' then reduce it later. Other people start smaller and increase as need changes, or as the person receiving the care starts to accept and get used to the carers visiting.

Once you have made contact with Angelcare and we have agreed to provide services to you or your loved one, we will come out to undertake an assessment, this is where we go through the needs of the person receiving the service, their wishes and preferences.

We use this information to create a Care Plan. The Care Plan will stay in the home of the person receiving the service, the carers will use this for reference so they know what should be done at each visit and how the client likes things to be done.

Once the Care Plan has been created the service will start. It is likely that a start date will have been agreed prior to the Assessment being undertaken, the assessment can be done very close to the start date or even on the start date its self, in some circumstances the care plan may be done retrospectively, this is normally when we take on packages of care in an emergency.

This leaflet explains how charging works for non-residential social care in Calderdale. This is also known as Community Care.

This will vary on case by case, some people who use our service pay us 100% of the care charge directly, other people's care is managed through the council. It is likely prior to your first contact with us, you will know who is paying for your care. If the council is paying for your care on your behalf, there will be a Financial assessment undertaken to decide if you must contribute towards your care charges.

Working out care charges can be complicated, so we have listed a few key elements that will help you understand in more detail your position although it won't provide you with an exact cost of care figure.

You don't have to pay for your care if you fit into one of these 3 categories; You are suffering from Creuzfeldt Jacob Disease, You are in receipt of 100% Continuing Healthcare Funding, You are receiving aftercare under Section 117 of the Mental Health Act.

The council sets a maximum care charge, this is currently £400 per week, so if your care charge exceeds this you will not pay more than £380.

The golden figure everyone wants to know is, how much do I have to have in capital to not receive any help towards my care charges? This is currently set at £23,250. If you have any more than this figure, you will be expected to pay the full cost of your care or the maximum care charge (£380 per week) whichever is the lesser.

It is worth noting that the charging for Homecare (community care) differs from charging for Care homes.

The threshold is the same, but other indicators make up your assessed charge, and there will be 3rd party (top up fees) to consider.

For more information on any of our services, including setting up an ISF, or to make an enquiry about having Angelcare support you, please contact Zoe or Tom on 01422 351369